Refund Policy
Effective Date: 5/16/2025
Business Name: Sonny Skies
Website: www.Sonny-Skies.com
We value your time—and ours. Below is our policy for refunds and cancellations.
One-on-One Consultations
You may cancel or reschedule a session with at least 24 hours’ notice for a full refund or no penalty reschedule.
Refund Eligibility:
Full refund if you cancel more than 24 hours before your appointment.
No refund for cancellations within 24 hours or for missed appointments ("no-shows").
Credit or reschedule may be offered in cases of emergency (at our discretion).
How to Request a Refund
To request a refund or cancellation, email [your email address] with your:
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Full name
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Appointment date
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Reason for cancellation (optional but helpful)
We’ll respond within 2 business days.
Processing Time
Approved refunds will be processed within 5–10 business days, depending on your bank or payment method.
No Refunds for Completed Services
We do not offer refunds for services that have been fully completed or delivered as described.
If you have any questions or concerns, reach out to:
📧 [your email address]